Health Information Exchange (HIE)
A Partnership with Greater Houston HealthConnect
In short, our goal was to provide greater continuity of care for our patients who may not exclusively come to HealthPoint clinics. For this reason, HealthPoint has joined the Greater Houston Healthconnect (GHHC) Health Information Exchange (HIE). This will allow our organization to access medication records of participating healthcare facilities in their network, like CHI St. Joseph. Of course, the patient must first consented to participate in the program.
Original Goals:
- Time of clinic impact: 9/27/2021 (front desk consent process)
- Affected Clinics: All Sites
MOST RECENT UPDATE: Health Information Exchange
Front Desk Consent
The HIE program through Greater Houston HealthConnect rolled out at the end of September. This project focused on the front-end process of getting patient consent for enrolling in the information exchange, which allows our organization to access the medical records of enrolled patients seen at participating healthcare facilities, like CHI. However, when this program launched, many of our front desk teams ran into problems with eCW logging them out when they attempted to enroll patients. Our Support and Development team has been working to get these issues resolved so we can resume patient enrollment as quickly as possible.
