Notice of Privacy Practices
This Notice of Privacy Practices describes how HealthPoint may use and disclose your Protected Health Information (PHI) to carry out treatment, payment, or health care operations, and for other purposes permitted or required by law. It also describes your rights to access and control your protected health information.
Effective Date: March 1, 2026
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This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This Notice of Privacy Practices describes how HealthPoint may use and disclose your Protected Health Information (PHI) to carry out treatment, payment, or health care operations, and for other purposes permitted or required by law. It also describes your rights to access and control your protected health information.
We are required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the HITECH Act, and other applicable federal and state privacy laws to maintain the privacy of your health information and to provide you with this notice of our legal duties and privacy practices.
HealthPoint applies the HIPAA ’minimum necessary’ standard and limits uses and disclosures of PHI to the minimum amount necessary to accomplish the intended purpose, except where otherwise permitted or required by law.
Protected Health Information is information about you—including demographic information—that may identify you and relates to your past, present, or future physical or mental health or condition and related health care services.
Certain substance use disorder (SUD) treatment records may be subject to additional federal confidentiality protections under 42 CFR Part 2 beyond HIPAA requirements, which are described in this notice.
Treatment: We may use and disclose your PHI to provide, coordinate, or manage your health care and related services.
Payment: We may use and disclose your PHI as needed to obtain payment for health care services provided to you.
Healthcare Operations: We may use or disclose your PHI to support quality improvement, compliance, training, accreditation, and other business activities necessary to operate our practice.
Other uses and disclosures of your PHI not described in this notice will be made only with your written authorization, including:
You may revoke any authorization in writing at any time, except to the extent that we have already taken action in reliance upon your authorization.
You have the right to:
Records relating to substance use disorder diagnosis, treatment, or referral are protected under 42 CFR Part 2 and cannot be disclosed without your written consent except as specifically permitted by those regulations.
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you have consented to receive text messages from HealthPoint, you may receive messages related to the following:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments/interview coordination.
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
You may opt in to receive SMS messages from HealthPoint in the following ways:
We get consent verbally by asking:
“Do you agree to receive conversations (external) text messages from HealthPoint TX. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit /privacy-policy/ to see our privacy policy and /privacy-policy/ for our Terms of Service.”
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at [email protected].
We reserve the right to change the terms of this Notice and make the new provisions effective for all PHI we maintain. Updated versions will be posted and made available upon request.
If you believe your privacy rights have been violated, you may contact:
HealthPoint
1602 Rock Prairie Road, Suite 300
College Station, TX 77845
Phone
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be retaliated against for filing a complaint.
